International and US shipping is through the USPS Priority Mail. For larger orders we will use FedEx Ground. Please allow 5-7 business days for packing and delivery, but let us know if you need a rush delivery, and we can work with you to make it happen. Please make sure your shipping address is correct! A Question of Eagles is not responsible for shipping to an incorrect address.
Returns are on a case by case basis. We want you to be happy with your purchase, so please contact us immediately if there is a problem with your order.
We are moving toward plastic free shipping materials! That means paper tape, kraft paper box filler and corrugated paper packaging for ceramics. You can read about our materials in more detail on our blog HERE. It’s more expensive for us, but worth it in our opinion. So thank you for your support!
And above all else...thank you, thank you, thank you!!!